Psychologist Daniel Pink writes that people are driven by "autonomy, mastery, and purpose."
One of the top factors affecting the workplace and certainly a concern among entrepreneurs is finding a way to engage and retain employees. Although everyone likes excellent pay and would not turn down a raise, it may be surprising to learn that people are also after a more entrepreneurial and meaningful experience on the job.
Having a mission driven purpose that is understood and adopted by employees is one of the ways companies are able to engage and retain workers. There's a story told about a group of reporters at NASA who saw a janitor coming their way with a broom. They stopped him and asked, "What's your job here?" The janitor replied, "My job is to help put a man on the moon."
People like to know their opinion is valued, and they crave work that lets them leave a unique fingerprint on a finished product.(Josh Bersin, Bersin and Deloitte).
Company leaders should share customer feedback, good and bad, in a way that helps employees understand there will be celebrations for successes and they have a stake in helping correct mistakes.
It's never too late for companies to adopt and implement strategies to develop a more engaging workplace. Your employees will thank you for it.