Wednesday, July 1, 2015

How Hard Can it Be?

For purposes of real world application, let's say you are in the middle of an important project which requires input from others. At 11:00 compose a brief email to three people. In a matter of seconds you get one reply. In a few minutes you receive another reply. Wait, waiting, waiting. It's understandable that the third person could be in a meeting, doctor appointment, or kid's school program, so you move on to work on something else while you wait.

At 4:30 p.m. you have still received no reply. You send a text, "Hey, Mary, pls let me know about Project X asap." No reply.

The next morning at 8:00 a.m. there is still no reply. You cannot complete that piece of your project without that reply. You are pretty mad. Very mad. Because you know that Mary is not on vacation and could have answered your email by now.

Today's business communication world has advanced to the point it's possible to get a decision, question, or feedback in a matter of seconds. Texts, emails, electronic signatures, web conferencing, and social media are the norm and allow employees and executives to accomplish in a few minutes what could have required a two hour meeting in "the old days".

There are no excuses, people. Even if you cannot handle the question or project quickly it is just plain good manners to REPLY. What if Mary had replied, "Tied up til 3", then replied as soon as reasonably possible when she was freed up. Wouldn't you have felt heard?

When you don't answer, people feel ignored. It's different if that former, crazy boyfriend sent the email or text, but this is the business world example. Unless you desperately need that imagined and selfish power trip, how hard can it be to reply?

Now, get out there and be the professional that you are so others will notice!

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